Visitor Centre Volunteers

We are looking for volunteers to help us welcome visitors at both the Lyndon Visitor Centre and Anglian Water Birdwatching Centre.  You will play a vital role as one of the first points of contact to the reserve, engaging with the public and telling them more about our learning, shopping, community events and activities.

• You will be asked to give our visitors a warm welcome whilst operating the reception desk and phone.
• Encourage donations and membership by talking to visitors about the work of the Trust.
• Operate the till to receive payment for admissions, tickets and retail purchases (training provided).
• Assist with enquiries for events and activities.
• Help in the shop with restocking, tidying and selling items.

Skills required:
No previous skills are required as training will be given. However, a friendly approach and an enthusiasm to help visitors is key to the role and a willingness to contribute positively towards the team and supporting staff in their day-to-day work. An interest in wildlife is an added bonus to help us engage our visitors.

Training will be delivered on how to work the till.  Volunteers will also have several ‘shadowing’ sessions with both staff and other volunteers until they feel confident enough to manage the desk by themselves. There will always be staff on site and volunteers will never be left in the visitor centre alone. 

Location:
Anglian Water Birdwatching Centre or Lyndon Visitor Centre, Rutland Water Nature Reserve.